Our Team

Meet our people



A weapon against scammers and overcharging telcos, Georgie’s empathy for her clients knows no bounds. Always going above and beyond, Georgie manages Grandaids and the needs of her young family, with confidence and care.


General Manager

Years of experience in TV production make Nathan a resourceful and swift Manager. He’s a fiery advocate for our Grandaids clients and runs the show behind the scenes.


Office Manager

Emma is the friendly voice you’ll hear at the end of our phone, managing all our client’s bookings and sessions. No matter what the request, this mum of three will always have the answer.


Chief Technology Officer

Tech savvy and sociable alike, Verena has a passion for efficiency and device personalisation. When she’s not on the ground running, her drone is up in the air flying.


Mentor - Newcastle

Calm, considered and armed with a background in IT, no problem is too tricky for Alex to solve. After work, Alex assists new students with settling into his favourite city, Newcastle. 


Mentor - Newcastle

Ben knows tech like the back of his hand. His motto is: “Let your tech work for you, not the other way round.” 


Mentor - Newcastle

Fluent in Mandarin, Justin’s knowledge and organisational skills make him an amazing Grandaids Mentor. When not fixing up your devices, he’s on the mat teaching children martial arts.


Mentor - Newcastle

Casey is a very caring and compassionate, tech-savvy whiz. In her spare time she continues to give back to the community, by volunteering with Hunter Wildlife Rescue.


Mentor - Hunter Region

Caprice’s happy energy makes her a welcome addition to every household she visits. She has a unique knack for getting to the bottom of curly digital questions, big or small.