We provide one-on-one support to solve your technology challenges.
While the digital world is complex and technology can feel overwhelming, Grandaids will educate, assist and empower you, so you too can benefit from the convenience of technology.
How we can help
Our goal is to help you take control of your online life, so you can carry out day-to-day necessities and benefit from the convenience and connection that technology can bring.
By providing in-home one-on-one assistance, our Mentors can review and solve the challenges you may be experiencing with technology. We can assist with a wide range of services from safely storing your digital photos to connecting you with family via video calls. Regardless of the challenges you have, our reliable, responsible and experienced Mentors can help.
We can customise your smart TV, personalise your home screen and remote control, and ensure your favourite shows are linked and ready to stream.
Impaired hearing and sight can pose an accessibility challenge. We evaluate your needs and improve functionality to ensure you can access online services and remain connected with friends and family.
Nearly every service has an application, also known as an app. Between Government services and online banking, we will ensure you have ordered access to your everyday apps on your device.
Scams, password breaches and hackers can scare off the most tech-savvy person. Our mentors will ensure your online security is optimal for safe online browsing and access.
Devices can be tricky, whether it’s a new phone, computer, or iPad it’s important to have your device arranged for ease of use. We’ll personalise your device so you can access the items you need when you need them.
Our service fees
Per 30 Mins
What our clients say
Valued clients we have helped
FaceTime with family, Smart TV navigation
Telco bundling, transitioning to NBN, navigating SBS on Demand and iView
Email assistance, Video calls using WhatsApp and Facetime to talk overseas friends.
Searching the internet, bookmarking websites and booking flights online.
WiFi booster at home, connecting to Spotify, Apple CarPlay and Apple Maps
Facebook, Netflix navigation, writing a blog and time machine back up
Sharing and organise photos from digital camera.
Connecting webcam, new printer set up, searching youtube, and Google Nest set-up